The entire staff and leadership of San Francisco General Hospital and Trauma Center (SFGH) is keeping Lynne Spalding Ford’s family utmost in our minds as we seek answers to last week’s tragedy. We assure them that we will find out what happened, and take all necessary steps to ensure that it will never happen again. We continue to cooperate fully with the ongoing investigations into the death of Lynne Spalding Ford.
We look forward to the upcoming independent review of our hospital security systems by UCSF.
In the meantime, we have taken several immediate steps to improve security, particularly in the fire stairwells.
· daily fire stairwell checks
· updating all fire stairwell alarms so that they require deactivation by a staff member
· if a fire stairwell alarm rings, it will trigger a security check by sheriff deputies
· if a fire stairwell alarm rings, and the stairwell is near a patient care unit, the charge nurse will immediately check the unit to ensure that all patients are accounted for
We treat more than 100,000 patients and their families each year. We want our patients to have full confidence that in addition to excellent health care services, we will also provide for their safety and security when they are on our campus. At the end of this process, SFGH will be a stronger organization.