San Francisco General Hospital’s staff and leadership are deeply shaken by the tragic death of Lynne Spalding Ford and are keeping her family and friends foremost in our minds as we seek answers to this tragedy. We commit to them and to all our patients and families that this problem will be solved, and it will never happen again.
We are fully cooperating with the law enforcement investigations by police and sheriff, which are still open. We expect that when those investigations are complete, there will be important answers to what happened to Lynne, which we all want to learn. Also, the medical examiner’s findings of time and cause of death will provide key information.
In the meantime, we have taken several measures to tighten the security of our emergency exit stairwells and can assure our patients, staff and the public that they are safer now than they have ever been. These steps include:
- daily emergency stairwell checks by sheriff deputies
- updating all emergency stairwell door alarms to require deactivation with a key
- if a stairwell alarm rings, it will trigger a security check by sheriff deputies
- if a stairwell alarm rings, and the stairwell is near a patient care unit, the charge nurse will immediately check the unit to ensure that all patients are accounted for
We have reached out to Lynne’s family to offer condolences, clear information and any resources that we can provide. We are working with our staff to help them process the grief of Lynne’s death, a terrible event unlike anything that has happened here before.
San Francisco General Hospital treats more than 100,000 patients and their families each year. We want our patients to have full confidence that in addition to excellent health care services, we will also provide for their safety and security when they are on our campus.
Updates will continue to be posted here and on our media hotline, 415-206-3376, as information develops.